Each quarter, the Badge & Burden ANCHORED box delivers a thoughtfully curated experience designed to support life behind the badge. You can expect 4 practical, and meaningful items that care for your body, steady your mind, and strengthen your spirit.

This is not your average box. Every item is chosen with purpose.

To give you an idea of what may be included:

• Encouragement tools like reflection cards, journals, or faith-anchored resources

• Self-care and recovery items to help you decompress and reset

• Practical lifestyle essentials designed for real, everyday use

• Nourishment and hydration support to care for your body

• Seasonal items that bring comfort, grounding, and encouragement

• Resources created specifically for first responder families

Each box is different, but the heart is the same: support, resilience, and reminder that you are not alone.

⚓️What's NOT included (so you know what to expect)

We care deeply about creating a supportive, stress-free experience for first responder families. To keep things clear and consistent, here are a few things that are not included in the Badge & Burden Subscription Box:

1. 
   Custom boxes or preference-based selections
   
   At this time, we’re not set up to offer custom box orders or individual item preferences.
   
2. 
   Sized apparel
   
   Items like leggings, shorts, or shirts are not included unless they are truly one size fits most.
   
3. 
   Food allergy accommodations
   
   While we are mindful in our curation, we’re not able to accommodate specific food allergies at this time.
   

If you ever have questions about what’s included — or what isn’t — we’re always here to help.

⚓️How do I send a box as a gift?

How thoughtful of you! At checkout, you’ll be prompted to enter a shipping address. Simply enter the recipient’s address (there’s no need to include your own), and we’ll take care of the rest.

Be sure to include your message in the “Gift Note” field at checkout, as packing slips are not included in our shipments. Your note will be added so your recipient knows this gift was sent with care.

A small gesture can mean a lot — especially behind the badge.

⚓️ What if I don't like some of the products that I receive?

We hope you do — but we understand that everyone has different preferences. Each Badge & Burden box includes multiple thoughtfully selected items so there’s something meaningful and useful inside, even if one item isn’t quite your style.

If there’s an item you don’t personally connect with, many of our subscribers choose to pass it along to a friend, spouse, or fellow first responder family member. Sometimes encouragement shared is encouragement multiplied.

Because of the nature of curated subscription boxes, we’re unable to accept returns, exchanges, or offer store credit. However, if you receive an item that is damaged or defective, please reach out to us at support@badgeandburden.com, and we’ll gladly work with you to make it right.

We always aim to curate with care, intention, and respect for the community we serve — and we’re here if you need us.

⚓️Can I include a gift note?

Absolutely. We’re happy to include a gift note with your order.

Just be sure to add your message in the “Order Notes” field at checkout, and we’ll take care of the rest.

A few thoughtful words can mean more than you know — especially behind the badge.

⚓️ Can I cancel my subscription?

Yes. Cancellations are simple and hassle-free. Simply log into your account and click your profile to edit your subscription. You can skip a month or cancel as needed.

Subscription Billing & Cancellation Policy

• Charged at checkout to reserve your spot
• Orders placed on or before the 1st of May, August, November, and February will be ordered, packaged, and shipped on the 1st of the following month (June, September, December, and March). Many items are from small businesses and take 2-3 weeks to arrive.
• Orders placed after the 1st will reserve the next quarterly collective
• Subscription renews automatically on the 1st of May, August, November, and February.
• Cancel or skip anytime before renewal

All subscription renewals are final once processed on the 1st. We do not offer refunds after billing has occurred. Cancellations after the 1st apply to the following month’s order.

By subscribing, you agree to this recurring billing schedule.

If you need help locating your login link, just email us at support@badgeandburden.com, and we’ll be happy to assist.

Please note:

If you’ve already been billed for the current month, your cancellation will apply to the next billing cycle, and the current month’s box will still ship as scheduled.

To avoid being billed for the next month, be sure to cancel before your monthly renewal date.

Prepaid subscriptions (3, 6, or 12 months):

These do not auto-renew and will expire automatically. No cancellation is required.

We aim to be fair, transparent, and supportive — and we’re always here to help if you have questions. In rare cases where a refund is approved outside of policy, a $10 processing fee may apply.